What does it mean to be a leader? -- Research perspectives on leadership -- Traits, behaviors, and relationships -- Contingency approaches -- The personal side of leadership -- The leader as an individual -- Leadership mind and heart -- Courage and moral leadership -- Followership -- Motivation and empowerment -- Leadership communication -- Leading teams -- Developing leadership diversity -- Leadership power and influence -- Creating vision and strategic direction -- Shaping culture and values -- Designing and leading a learning organization -- Leading change.