Call centre management : a practical guide
by
Menday, Janette.
Title
:
Call centre management : a practical guide
Author
:
Menday, Janette.
ISBN
:
9780952923909
Personal Author
:
Menday, Janette.
Publication Information
:
Newdigate, Surrey : The Croft Annexe, ©1996.
Physical Description
:
192 pages : illustrations, forms ; 21 cm
Subject Term
:
Telemarketing -- Management.
Telephone selling -- Management.
Telemarketing -- Management. (OCoLC)fst01146207
Telephone selling -- Management. (OCoLC)fst01146418
Callcenters.
Management.
Call Center.
Kommunikationssystem.
Telemarketing.
Unternehmen.
Electronic Access
: