Introduction: Dilemmas of Transformation in the Age of the Smart Machine -- Knowledge and Computer-Mediated Work -- The Laboring Body: Suffering and Skill in Production Work -- The Abstraction of Industrial Work -- The White-Collar Body in History -- Office Technology as Exile and Integration -- Mastering the Electronic Text -- Authority: The Spiritual Dimension of Power -- What Was Managerial Authority? -- The Dominion of the Smart Machine -- The Limits of Hierarchy in an Informated Organization -- Technique: The Material Dimension of Power -- The Information Panopticon -- Panoptic Power and the Social Text -- Conclusion: Managing the Informated Organization -- The Scope of Information Technology in the Modern Workplace -- Notes on Field-Research Methodology.