Introduction to business logistics -- Competitive advantage created by logistics -- Logistics and supply chain strategy planning -- Tactical logistics management and supply chain integration -- Financial aspects of logistics and supply chain management -- Forecasting supply chain requirements -- Network integration -- Production and operations management -- Procurement management -- Inventory management -- The design of storage and handling facilities -- Packaging and containerisation -- Equipment used in facilities -- The operation of a warehouse -- The transport system -- Transport cost structures and pricing principles -- Transport management -- Managing international supply chains -- Product returns and reverse logistics management -- Controlling logistics performance.