Quality management : creating and sustaining organizational effectiveness
by
Summers, Donna C. S.
Title
:
Quality management : creating and sustaining organizational effectiveness
Author
:
Summers, Donna C. S.
ISBN
:
9780132626439
Personal Author
:
Summers, Donna C. S.
Publication Information
:
Upper Saddle River, N.J. : Pearson Prentice Hall, ©2005.
Physical Description
:
xii, 409 pages : illustrations ; 25 cm
Contents
:
Organizational effectiveness -- Oragnizational philosophy -- Quality systems -- Creating a customer focus.
Subject Term
:
Total quality management.
Quality control.
Organizational effectiveness.
Organizational effectiveness. (OCoLC)fst01047852
Quality control. (OCoLC)fst01084966
Total quality management. (OCoLC)fst01153015
Kwaliteitszorg.
Qualitätsmanagement.
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168015764869 | 658.4013 S955Q 2005 | 1 |
| VC Sandton | General Books | 000053235 | 658.401 SUM | 1 |