Employment relations in the hospitality and tourism industries
by
 
Lucas, Rosemary.

Title
Employment relations in the hospitality and tourism industries

Author
Lucas, Rosemary.

ISBN
9780415297110
 
9780415297127
 
9780203644553

Personal Author
Lucas, Rosemary.

Publication Information
London ; New York : Routledge, 2004.

Physical Description
xx, 306 pages ; 24 cm.

Series
Routledge studies in employment relations
 
Routledge studies in employment relations.

Contents
Whither employment relations and hospitality? -- Employment and work -- The role of management in employment relations -- Resourcing, development and fair treatment -- Pay, reward and performance -- Representation, participation and involvement -- Employment law and dispute resolution -- What do the workers think? -- Conclusions and future issues.

Abstract
"Employment Relations in the Hospitality and Tourism Industries presents a detailed review of employment relations within a distinctive and significant part of the service economy. Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area." "Employment Relations in the Hospitality and Tourism Industries is an invaluable resource for anyone studying hospitality and tourism, industrial relations and human resource management."--BOOK JACKET.

Subject Term
Hospitality industry -- Personnel management.
 
Tourism -- Personnel management.

Electronic Access
Table of contents http://catdir.loc.gov/catdir/toc/ecip046/2003014694.html
 
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0650/2003014694-d.html


LibraryMaterial TypeItem BarcodeShelf NumberCopy
VC Durban NorthGeneral Books000023388647.940 LUC1
VC Nelson Mandela BayGeneral Books000041861647.940 LUC1
VC SandtonGeneral Books000050789647.940 LUC1