Communication Fundamentals. Analysing communication. Communication codes and meaning. Intercultural communication -- Communication and Organizations in Context. Organizational culture and communication. Information and communications technology (ICT) in organizations. Organizational structure and communication -- Written Communication in Organizations. Business writing: planning and organizing. Effective writing style. Effective design and visual aids. Effective business documents -- Interpersonal Communication in Organizations. Effective interpersonal communication: defining interpersonal skills. Interpersonal skills in action: communicating face to face.