Introduction to hospitality management
by
Walker, John R., 1944-
Title
:
Introduction to hospitality management
Author
:
Walker, John R., 1944-
ISBN
:
9780131112933
Personal Author
:
Walker, John R., 1944-
Publication Information
:
Upper Saddle River, N.J. : Prentice Hall, ©2004.
Physical Description
:
xxx, 769 pages : illustrations (some color) ; 26 cm
Contents
:
Introduction -- Tourism -- Hotel Business: Development and Classification -- Hotel and Rooms Division Operation -- Hotel Operations: Food and Beverage Division -- Culinary Arts and Restaurant Business: Development and Classification -- Restaurant Operations -- Managed Services -- Beverages -- Recreation and Leisure -- Gaming Entertainment Industry -- Meetings, Conventions, and Expositions -- Marketing, Human Resources, and Culture -- Leadership and Management -- Planning -- Organizing -- Communication and Decision Making -- Motivation -- Control -- Hospitality Industry Technology.
Subject Term
:
Hospitality industry -- Management.
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| RC Braamfontein | General Books | 000018567 | 647.94 WAL | 1 |
| VC Cape Town | General Books | 000000280 | 647.94 WAL | 1 |
| VC Durban North | General Books | 000020078 | 647.94 WAL | 1 |