Introduction to hospitality management
by
 
Walker, John R., 1944-

Title
Introduction to hospitality management

Author
Walker, John R., 1944-

ISBN
9780131112933

Personal Author
Walker, John R., 1944-

Publication Information
Upper Saddle River, N.J. : Prentice Hall, ©2004.

Physical Description
xxx, 769 pages : illustrations (some color) ; 26 cm

Contents
Introduction -- Tourism -- Hotel Business: Development and Classification -- Hotel and Rooms Division Operation -- Hotel Operations: Food and Beverage Division -- Culinary Arts and Restaurant Business: Development and Classification -- Restaurant Operations -- Managed Services -- Beverages -- Recreation and Leisure -- Gaming Entertainment Industry -- Meetings, Conventions, and Expositions -- Marketing, Human Resources, and Culture -- Leadership and Management -- Planning -- Organizing -- Communication and Decision Making -- Motivation -- Control -- Hospitality Industry Technology.

Subject Term
Hospitality industry -- Management.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
RC BraamfonteinGeneral Books000018567647.94 WAL1
VC Cape TownGeneral Books000000280647.94 WAL1
VC Durban NorthGeneral Books000020078647.94 WAL1