Essentials of corporate communication : implementing practices for effective reputation management
by
 
Riel, C. B. M. van.

Title
Essentials of corporate communication : implementing practices for effective reputation management

Author
Riel, C. B. M. van.

ISBN
9780415328258
 
9780415328265

Personal Author
Riel, C. B. M. van.

Publication Information
London ; New York : Routledge, 2007.

Physical Description
xvi, 306 pages : illustrations ; 24 cm

Contents
Introduction : the communication system -- What is corporate communication? -- From communication to reputation -- Creating identity and identification -- Measuring corporate identity -- Communicating with the corporate brand -- Developing a reputation platform -- Expressing the company -- Communicating with key stakeholders -- Assessing the effectiveness of corporate communication -- Applied reputation research -- Organizing corporate communication.

Abstract
"This new book addresses a topical and important area of study. Helping readers not only to understand, but also to apply, the most important theoretical notions on identity, identification, reputation, and corporate branding, it illustrates how communicating with a company's key audience depends upon all of the company's internal and external communication. The authors, leading experts in this field, provide students of corporate communication with a research-based toolbox to be used for effective corporate communications and creating a positive reputation. Essentials of Corporate Communication features original examples and vignettes, drawn from a variety of US, European, and Asian companies with a proven record of successful corporate communication, thus offering readers best practice examples. Illustrations are drawn from such global companies as Shell, Microsoft, Altria, and Johnson & Johnson."--Jacket.

Subject Term
Communication in management.
 
Corporate image.
 
Corporations -- Public relations.

Added Author
Fombrun, Charles J.

Electronic Access
Table of contents http://catdir.loc.gov/catdir/toc/ecip068/2006005358.html
 
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=2104000&custom_att_2=simple_viewer
 
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0651/2006005358-d.html


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168025562121651.7 R555E 20071
IIEMSAGeneral Books33168025583663651.7 R555E 20072
VC PretoriaGeneral Books000063656651.7 RIE1