The Meaning and Research Methods of Organizational Behavior -- How You Can Benefit from Studying Organizational Behavior -- A Brief History of Organizational Behavior -- The Productivity Advantage of Focusing on People -- Skill Development in Organizational Behavior -- A Framework for Studying Organizational Behavior -- The Individual in the Organization -- Individual Differences, Mental Ability, and Personality -- Demographic Diversity -- Mental Ability -- Personality Differences -- Learning, Perception, Attitudes, Values, and Ethics -- Individual Decision Making and Creativity -- Types of Decisions -- A Classical/Behavioral Decision-Making Model -- Bounded Rationality and Influences on Decision Making -- The Nature of Creativity -- Enhancing and Improving Creativity -- Foundation Concepts of Motivation -- Need Theories of Motivation -- Goal-Setting Theory -- Reinforcement Theory -- Expectancy Theory of Motivation -- Equity Theory and Social Comparison -- Social Learning Theory -- Intrinsic Versus Extrinsic Motivation -- Motivational Methods and Programs -- Motivation through Job Design -- Organizational Behavior Modification -- Rules for the Application of OB Mod -- Motivation through Recognition -- Motivation through Financial Incentives -- Choosing an Appropriate Motivational Model -- Conflict, Stress, and Well-Being -- Conflict in Organizations -- Functional and Dysfunctional Consequences of Conflict -- Work Stress -- Organizational Approaches to Stress Management -- Groups and Interpersonal Relations.