Ch. 1. Labour relations theory and perspectives -- ch. 2. The history of labour realtions in South Africa -- ch. 3. -- Environmental influences on labour relations -- ch. 4. Trade unions : goals, strategies and organisation -- ch. 5. Management strategy and employer organisations -- ch. 6. The role of the state, government strategies and the state as employer -- ch. 7. South African labour law -- ch. 8. Collective bargaining forums -- ch. 9. Employee participation -- ch. 10. Workplace agreements and procedures -- ch. 11. The negotiation process -- ch. 12. Conciliation, arbitration and Labour Court adjudication -- ch. 13. Strikes and lockouts -- ch. 14. Future prospects -- Appendix 1. Summary of Employment Equity Act -- Appendix 2. Summary of Basic Conditions of Employment Act -- Appendix 3. Summary of the Occupational Health and Safety Act -- Appendix 4. Summary of the Code of Good Practice on sexual harassment cases.