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Section 2 Learning the language : English as a second language / Lucy Honig (Immigrants in America) -- The awful German language / Mark Twain (American in Germany)

Section 3 Family adjustment to a new culture : Saree of the Gods / G.S. Sharat Chandra (Indians in America) -- From Paris / Ryō Takasugi (Japanese in Paris) -- Ethnic school / András Dezsery (Hungarian in Australia)

Section 4 Re-entry : Home sickness / George Moore (Irish American in both countries) -- Yard sale / Paul Theroux (American returning from Samoa)

Section 5 Managerial insights : Do cultural differences make a business difference? / Rosabeth Moss Kanter and Richard Ian Corn -- "Englishes" in cross-cultural business communication / Naoki Kameda -- Serving two masters : a study in expatriate allegiance / Stewart Black and Hal Gregersen -- Self-management training for joint venture managers / Colette A. Frayne and J. Michael Gerringer

Section 6 The meaning of work and personal values : Action will be taken : an action-packed story / Heinrich Böll (Germany) -- The charcoal-makers / Horacio Quiroga (Argentina) -- The retirement party / Natalia Baranskaya (Russia)

Section 7 Power and authority : Welcoming the board of directors / Peter Handke (Austria) -- Government by magic spell / Saida Hagi-Dirie Herzi (Somalia) -- One of these days / Gabriel Garciá Márquez (Latin American country) -- The Experiment / Rimma Kazakova (Russia)

Section 8 Status and hierachy : No one to yell at / Ilyas Halia (Turks in Canada) -- The explosion in the parlor / Bai Xiaoyi (China) -- In the footsteps of a water buffalo / Nhat Tien (Viet Nam) -- The meeting / Julieta Pinto (Costa Rica)

Section 9 Mangerial insights : Business mindsets and styles of the Chinese in the People's Republic of China, Hong Kong and Taiwan / C.L Hung -- Management styles across Western European cultures / Maud Tixier -- The secrets of African managerial success / David K. Leonard -- Thinking of a plant in Mexico? / Mariah E. de Forsest -- Understanding the bear : a portrait of Russian business leaders / Sheila M. Puffer

Section 10 Ethics : 1 In Los Angeles / Saburō Shiroyama (Japanese in America) -- Payback (dirty for dirty) / Patricio F. Vargas (Mexican in the United States)

Section 11 Cultures in context, cultures in change : Wanamurraganya : the story of Jack McPhee / Sally Morgan and Jack McPhee (Aborigines in Australia) -- Mister Taylor / AUgusto Monterroso (American in the Amazon Jungle) -- East and West / Rudyard Kipling (British and Afghan in India)

Section 12 Managerial insights : Resolving cross-cultural conflict : exploring alternative strategies / John Kohls and Paul Buller -- Ethics in the trenches / Robert D. Haas -- Negotiating with "Romans" / Stephen E. Weiss -- Managing globally competent people / Nancy J. Adler and Susan Bartholomew -- Creating a high performance international team / Sue Canney Davison