Information systems foundations: The big picture -- Information systems overview -- Information systems essentials -- Information systems hardware -- Information systems software -- Database management -- Telecommunications -- Information systems in practice -- Electronic commerce and the internet -- Organizational information systems -- Emerging information systems -- Information systems development -- The information systems development process -- Contemporary information systems developmen approaches -- Alternatives to system development -- Information systems management -- Managing information systems as an organizational resource -- Making the business case for a system -- Organizing the information systems function -- Glossary of terms.