1. Foundations of electronic commerce -- 2. Retailing in electronic commerce -- 3. Internet consumers and market research -- 4. Advertisement in electronic commerce -- 5. Electronic commerce for service industries -- 6. Business-to-business electronic commerce -- 7. Intranet and extranet -- 8. Electronic payment systems -- 9. EC strategy and implementation -- 10. Public policy : from legal issues to privacy -- 11. Infrastructure for EC -- 12. Economics, global, and other issues in EC -- Appendix A: Creating web pages -- Appendix B: Web programming : adding desktop interactivity and dynamic data access -- Appendix C: Software agents.