Serve them right : how to improve staff attitudes in the hospitality industry
by
 
Du Toit, T. N. (Thomas Naude), 1922-

Title
Serve them right : how to improve staff attitudes in the hospitality industry

Author
Du Toit, T. N. (Thomas Naude), 1922-

ISBN
9780620183796

Personal Author
Du Toit, T. N. (Thomas Naude), 1922-

Publication Information
Somerset West : T N du Toit (PO Box 615, Somerset West 7129), 1994.

Physical Description
97 pages ; 21 cm

Subject Term
Hospitality.
 
Hospitality industry -- Employees -- Training of.
 
Communication.
 
Interpersonal relations.