NEGOTIATION FUNDAMENTALS Chapter 1 The Nature of Negotiation -- Chapter 2 Negotiation: Framing, Strategizing, and Planning -- Chapter 3 Strategy and Tactics of Distributive Bargaining -- Chapter 4 Strategy and Tactics of Integrative Negotiations NEGOTIATION SUBPROCESSES Chapter 5 Communication, Perception, and Cognitive Biases -- Chapter 6 Finding and Using Negotiation Leverage -- Chapter 7 Ethics in Negotiation NEGOTIATION CONTEXTS Chapter 8 The Social Context of Negotiation -- Chapter 9 Multiparty Negotiations: Colaitions and Groups -- Chapter 10 Individual Differences -- Chapter 11 Global Negotiation NEGOTIATION REMEDIES Chapter 12 Managing Difficult Negotiations: Individual Approaches -- Chapter 13 Managing Difficult Negotiations: Third-Party Approaches.