A brief history of Human Communication : Stages in the history of human communication. Communication as a scientific discipline. 2. The Communication process : Components of the communication process. Models of the communication process. Settings of communication. 3. Functions of Communication : Purposes and needs of communication. Effects of communication. Theories about needs. 4. Communication and Perception : The perception process. Improving the accuracy of your perceptions. Gombrich's theory of perception. Self-concept. Perception of others. 5. Language and Communication : Uses of language. Language and meaning. Causes of misunderstanding. Sapir-Whorf hypothesis. Improving language skills. 6. Nonverbal Communication : Functions of nonverbal communication (body language). Categories of nonverbal communication. Improving nonverbal communication. 7. Listening : The listening process. Types of listening. Inefficient listening behaviours. Barriers to listening. Developing efficient listening skills. 8. Interpersonal Communication : Buber's theory of interpersonal relationships. Establishing and maintaining interpersonal relationships. 9. Small-group Communication : Defining a group. Group characteristics. Communication networks in small groups. Group discussion. Leadership in groups. 10. Public speaking : Effective oral presentations. 11. Mass Communication : The process of mass communication. Functions of mass communication. The mass communicator. The mass medium. Mass-communication audiences.