Managing training and development in organisations -- The education, training and development environment in South Africa -- The administration of training and development in the enterprise -- Learning theories and principles -- Determining training and development needs -- Programme design and development -- Preparing and presenting training -- Learner assessment and programme evaluation -- Management development -- Contemporary issues in human resource development -- Annexures: National scarce skills list 2007 -- The Human Resources Development Strategy -- Occupational qualifications framework -- Example of SAQA registered unit standard -- Learnerships and skills programmes -- Compiling the Workplace Skills Plan (WSP) -- Skills Development Facilitator -- Skills development levies and levy grants -- HRsmart glossary -- Guide to training methods and techniques -- Internet sites.