The Nature of Negotiation -- Prenegotiation Planning -- Strategy and Tactics of Distributive Bargaining -- Strategy and Tactics of Integrative Negotiation -- Communication and Cognitive Biases -- Finding Negotiation Leverage -- Ethics in Negotiation -- Social Context -- Coalitions, Multiple Parties, and Teams -- Individual Differences -- Global Negotiations -- Managing Difficult Negotiation Situations: Individual Approaches -- Managing Difficult Negotiation Situations: Third-Party Approaches -- Applications of Negotiation.