THIS IS SERVICE DESIGN THINKING : Basics, Tools, Cases
by
 
Stickdorn, Marc, author.

Title
: 
THIS IS SERVICE DESIGN THINKING : Basics, Tools, Cases

Author
: 
Stickdorn, Marc, author.

ISBN
: 
9781118156308

Personal Author
: 
Stickdorn, Marc, author.

Physical Description
: 
373 pages : illustrations ; 24 cm

Contents
: 
Introduction -- What is service design? -- Who are these service designers? -- How does service design work? -- What are the tools of service design? -- Applied service design -- Deep service design thinking.

Abstract
: 
"Twenty-three authors from the global service design community invested their knowledge, experience and passion to create this ... book. It introduces service design thinking to beginners and students, and will be a valuable resource for consultants, marketers, innovators and design professionals."--Cover.

Subject Term
: 
Service industries -- Management.

Added Author
: 
Schneider, Jakob (Economist)


LibraryMaterial TypeItem BarcodeShelf NumberCopy
VEGA BordeauxRecommended Books000114566658 STI1
VEGA BordeauxRecommended Books000115271658 STI1
VEGA Cape TownRecommended Books000038287658 STI1
VEGA Cape TownRecommended Books000036429658 STI2
VEGA DurbanPrescribed books000012654658 STI1
VEGA DurbanPrescribed books000011781658 STI1
VEGA PretoriaRecommended Books000133260658.8 STI1
VEGA PretoriaRecommended Books000160092658.8 STI2