Part I. Building a strategic framework to analyze supply chains: ch. 1. Understanding the supply chain -- ch. 2. Supply chain performance: achieving strategic fit and scope -- ch. 3. Supply chain drivers and metrics -- Part II. Designing the supply chain network: ch. 4. Designing distribution networks and applications to online sales -- ch. 5. Network design in the supply chain -- ch. 6. Designing global supply chain networks -- Part III. Planning and coordinating demand and supply in a supply chain: ch. 7. Demand forecasting in a supply chain -- ch. 8. Aggregate planning in a supply chain -- ch. 9. Sales and oerations panning: planning supply and demand in a supply chain -- ch. 10. Coordination in a supply chain -- Part. IV. Planning and managing inventories in a supply chain: ch. 11. Managing economies of scale in a supply chain: cycle inventory -- ch. 12. Managing Uncertainty in a supply chain: safety inventory -- ch. 13. Determining the optimal level of product availability -- ch. 14. Transportation in a supply chain -- ch. 15. Sourcing decisions in a supply chain -- ch. 16. Pricing and revenue management in a supply chain -- ch. 17. Information technology in a supply chain -- ch. 18. Sustainability and the supply chain.