Part One: The National Quality System for education and training -- Part Two: Provider accreditation and the learning provision quality management system -- Part Three: The OBET quality assurance cycle -- Quality in learning provision -- Identifying training and development needs -- Planning learning programmes -- Designing learning programmes -- Facilitating learning -- Conducting assessment -- Assessment of recognition of prior learning -- Collecting evidence for assessment purposes -- Conducting internal moderation -- The appeals and dispute procedure -- Recording and reporting progress on learner achievements -- Evaluating the effectiveness of the OBET cycle -- Part Four: Learning provision quality assurance within the enterprise.