Branded customer service : the new competitive edge
by
Barlow, Janelle, 1943-
Title
:
Branded customer service : the new competitive edge
Author
:
Barlow, Janelle, 1943-
ISBN
:
9781576754047
9781576752982
Personal Author
:
Barlow, Janelle, 1943-
Edition
:
1st ed.
Publication Information
:
San Francisco, CA : Berrett-Koehler, ©2004, 2006.
Physical Description
:
xii, 259 pages : illustrations ; 24 cm
Subject Term
:
Customer services.
Business names.
Brand name products.
Added Author
:
Stewart, Paul, 1966-
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| VC Durban North | General Books | 000023643 | 658.812 BAR | 1 |
| VEGA Bordeaux | General Books | 000006405 | 658.812 BAR | 1 |
| VEGA Cape Town | General Books | 000039358 | 658.812 BAR | 1 |
| VEGA Durban | Recommended Books | 000014374 | 658.812 BAR | 1 |