pt. 1. The systems analyst. The world of the information systems analyst ; Approaches to system development ; The analyst as a project manager -- pt. 2. Systems analysis activities. Investigating system requirements ; Modeling system requirements ; The traditional approach to requirements ; The object-oriented approach to requirements ; Evaluating alternatives for requirements, environment, and implementation -- pt. 3. Systems design tasks. Elements of systems design ; The traditional approach to design ; Object-oriented design: principles ; Object-oriented design: use case realizations ; Designing databases ; Designing the user interface ; Designing system interfaces, controls, and security -- pt. 4. Implementation and support. Making the system operational ; Current trends in system development.