Consumer behaviour in tourism
by
 
Swarbrooke, John.

Title
Consumer behaviour in tourism

Author
Swarbrooke, John.

ISBN
9780750667357

Personal Author
Swarbrooke, John.

Edition
2nd ed.

Publication Information
Amsterdam ; London : Butterworth-Heinemann, 2007.

Physical Description
ix, 428 pages : illustrations ; 25 cm

General Note
Previous edition: 1999.

Contents
Introduction -- The history of tourist behaviour -- Main concepts in consumer behaviour, including models of consumer behaviour adapted for tourism -- Motivators -- Determinants -- Models of the purchase decision-making process -- Typologies of tourist behaviour and segmentation of the tourism market -- The global pattern of tourism demand -- National differences : domestic, outbound and inbound -- The nature of demand in different segments of the tourism market -- Consumer behaviour and markets in the different sectors of tourism -- Researching tourist behaviour : marketing research -- The marketing mix and tourist behaviour -- The green tourist : myth or reality?

Abstract
Providing an international perspective on consumer behaviour in tourism through the use of examples and case studies, this book looks at consumer behaviour in a number of sectors including: tour operation; tourist destinations; hospitality; visitor attractions; retail travel; and transport.

Subject Term
Consumer behavior.
 
Tourism.
 
Consommateurs -- Comportement.
 
Tourisme.

Added Author
Horner, Susan, 1956-

Electronic Access
Table of contents http://catdir.loc.gov/catdir/toc/fy0707/2006934146.html
 
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=015029719&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
 
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015029719&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
 
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0708/2006934146-d.html


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168020394199658.8342 S973C 20071
RC BraamfonteinGeneral Books000084566658.834 SWA1
RC BraamfonteinGeneral Books000016957658.834 SWA2
RC BraamfonteinGeneral Books000019628658.834 SWA3
RC Pretoria CBDGeneral Books000030171658.834 SWA1
RC Pretoria CBDGeneral Books000030816658.834 SWA2
VC Cape TownGeneral Books000025805658.834 SWA1
VC Durban NorthGeneral Books000022216658.834 SWA1
VC Nelson Mandela BayGeneral Books000041059658.834 SWA1
VC PietermaritzburgGeneral Books000091488658.834 SWA1
VC SandtonGeneral Books000051710658.834 SWA1