Customer relationship management & customer service
by
 
Brink, A. (Annekie)

Title
: 
Customer relationship management & customer service

Author
: 
Brink, A. (Annekie)

ISBN
: 
9780702161247

Publication Information
: 
Landsdowne, South Africa : Juta, 2004.

Physical Description
: 
204 pages ; 24 cm

Subject Term
: 
Customer relations -- Management.
 
Customer services -- Management.

Added Author
: 
Brink, A. (Annekie)
 
Berndt, A. (Adele), 1966-


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