1. Intrapersonal communication -- Self drives -- Elements of the self -- Maintenance and evaluation of self -- Intrapersonal processing -- The self to others -- The person and personal development -- Skills in intrapersonal communication -- 2. Perception of others -- Why do we perceive others? -- What do we perceive? -- Perceiving and communicating -- What affects perception? -- Errors in perception -- Skills in perceiving other people -- 3. Social interaction and social skills -- What is social interaction? -- Language and social interaction -- Non-verbal communication and social interaction -- Making conversation -- Communication and relationships -- Culture and communication -- Social skills -- 4. Self presentation -- Persona -- Performance -- Staging -- Teams -- Roles -- Personal style -- Presentation skills -- 5. Transactional analysis -- Ego States parent, adult, child -- Transactions -- Hungers -- Time structuring -- Games -- Scripts -- I'm OK, you're OK -- TA and IPC -- TA Skills -- 6. Communication in groups -- Goals -- Cohesion -- Roles -- Analysis of group dynamics -- Leadership -- Norms -- Conflict -- Problem solving -- Communication in groups -- Group skills -- 7. Communication theory -- bringing it all together -- The Process approach -- The Semiotic Approach -- The Cultural Studies Approach.