Introduction: forests, trees, and Internet research / James T. Costigan -- Studying the Net: intricacies and issues / Steve Jones -- Complementary explorative data analysis: the reconciliation of quantitative and qualitative principles / Fay Sudweeks and Simeon J. Simoff -- Recontextualizing "cyberspace": methodological considerations for on-line research / Lori Kendall -- Studying on-line social networks / Laura Garton, Caroline Haythornthwaite, and Barry Wellman -- Cybertalk and the method of instances / Norman K. Denzin -- Configuring as a mode of rhetorical analysis / James J. Sosnoski -- From paper-and-pencil to screen-and-keyboard: toward a methodology for survey research on the Internet / Diane F. Witmer, Robert W. Colman, and Sandra Lee Katzman -- Measuring internet audiences: patrons of an on-line art museum / Margaret McLaughlin, Steven B. Goldberg, Nicole Ellison, and Jason Lucas -- Analyzing the Web: directions and challenges / Ananda Mitra and Elisia Cohen -- There is a there there: notes toward a definition of cybercommunity / Jan Fernback -- Researching and creating community networks / Teresa M. Harrison and Timothy Stephen -- Beyond netiquette: the ethics of doing naturalistic discourse research on the Internet / Barbara F. Sharf -- Thinking the Internet: Cultural studies versus the millennium / Jonathan Sterne.