Machine generated contents note: 1. Introduction / Denise Robinson -- Learning outcomes -- 1.1. Introduction -- 1.2. Equality and diversity -- 1.3. The intended audience for this book -- 1.4. What's new about this book and why is it needed? -- 1.5. Current state of learning and development and why it needs to change -- 1.6. The benefits of change: the `what's in it for me?' (WIIFM) factor for learners -- 1.7. Latest developments in learning and development practice -- 1.8. Future vision for learning and development -- 1.9. Summary of the book's contents -- References -- 2. Identifying Learning Needs / Martyn Walker -- Learning outcomes -- Chapter outline -- 2.1. Underpinning theory -- 2.2. Key principles of learner-centred learning (LCL) -- 2.3. Identifying the needs of your audience including differentiation of learning -- 2.4.A comment on differentiation -- 2.5. Know your audience: all learning and development has to start with the learner -- 2.6. Getting the right information.

Contents note continued: 2.7. Assessing current performance -- 2.8. Specifying the learning gap -- 2.9. Summary, case studies, discussion questions and learning activities -- References -- 3. Specifying Learning Objectives / Jane Burrows -- Learning outcomes -- Chapter outline -- 3.1. Underpinning theory -- 3.2. Aligning learning objectives to courses, business, departmental and team strategies -- 3.3. Creating SMART learning objectives -- 3.4. Domains of learning and learning objectives -- 3.5. Learning objectives and differentiation -- 3.6. Testing achievement of learning objectives -- 3.7. Summary, case studies, discussion questions and learning activities -- References -- 4. Selecting Appropriate and Relevant Content / Anne Temple Clothier -- Learning outcomes -- Chapter outline -- 4.1. Underpinning theory -- 4.2. Meeting your learning objectives with relevant content -- 4.3. Researching material and content -- 4.4. Returning to the skills gap -- 4.5. Selecting the best learning methods.

Contents note continued: 4.6. Summary, case studies, discussion questions and learning activities -- References -- 5. Using Metaphors in Teaching, Training and Learning / Mohammed Karolia -- Learning outcomes -- Chapter outline -- 5.1. Underpinning theory -- 5.2. Differences between similes, metaphors and stories -- 5.3. Key considerations in selecting metaphors -- 5.4. Evaluate the relevance of metaphors in relation to learners and learning objectives -- 5.5. Worked example of the use of metaphors in teaching and training -- 5.6. Summary, case study, discussion questions and learning activities -- References -- 6. Designing Learning Delivery / Jane Weatherby -- Learning outcomes -- Chapter outline -- 6.1. Underpinning theory -- 6.2. Assumptions about learning delivery -- 6.3. Barriers to learning -- 6.4. Learner motivation -- 6.5. Subject specialist knowledge -- 6.6. Why planning is important -- 6.7. Planning for differentiated learning -- 6.8. Learning styles.

Contents note continued: 6.9. Teaching and training delivery -- 6.10. Learning activities -- 6.11. Summary, case study, discussion questions and learning activities -- References -- 7. Preparation and Delivery of Learning / Mohammed Karolia -- Learning outcomes -- Chapter outline -- 7.1. Using planning to aid delivery -- 7.2. Choosing appropriate teaching and training strategies -- 7.3. Using resources -- 7.4. Evaluation -- 7.5. Delivering learning considerations -- 7.6. Preparing the audience -- 7.7. Delivering the learning: a working example -- 7.8. Summary, case study, discussion questions and learning activities -- References -- 8. Evaluating and Assessing Learning / Alison Iredale -- Learning outcomes -- Chapter outline -- 8.1. Underpinning theory -- 8.2. Principles of assessment -- 8.3. Assessing the learning -- 8.4. Evaluating the learning session -- 8.5. Improving your session -- 8.6. Assessor and quality assurance qualifications.

Contents note continued: 8.7. Summary, case study, discussion questions and learning activities -- References -- 9. Using Technology to Enhance Learning / Shailesh Appukuttan -- Learning outcomes -- Chapter outline -- 9.1. Underpinning theory -- 9.2. Practical applications of technology for learning -- 9.3. Summary, case studies, discussion questions and learning activities -- References -- 10. Reflective Practice and CPD / Kate Lavender -- Learning outcomes -- Chapter outline -- 10.1. Underpinning theory -- 10.2. Developing CPD: theory and practice -- 10.3. Reflective learning: theory and practice -- 10.4. Embedding learning -- 10.5. Summary, case studies, discussion questions and learning activities -- References -- 11. Workforce Development and Policy Issues / Lyn Ashmore -- Learning outcomes -- Chapter outline -- 11.1. Identifying professionalism in the sector -- 11.2. Key stakeholders in the learning and skills sector involved in shaping the learning process.

Contents note continued: 11.3. The future of learning and development in the sector -- 11.4. Summary and discussion questions -- References -- Further Reading.