Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children
by
 
Betz, Charles T.

Title
: 
Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children

Author
: 
Betz, Charles T.

ISBN
: 
9780123705938

Personal Author
: 
Betz, Charles T.

Publication Information
: 
Amsterdam : Elsevier/Morgan Kaufmann, ©2007.

Physical Description
: 
xxix, 417 pages : illustrations ; 24 cm

Contents
: 
1. Introduction : shoes for the cobbler's child -- 2. The IT value chain : a process foundation -- 3. A supporting data architecture -- 4. A supporting systems architecture -- 5. Patterns for IT enablement -- 6. Epilogue.

Subject Term
: 
Information technology.
 
Information technology -- Management.
 
Computer network architectures.
 
Computer network architectures. (OCoLC)fst00872277
 
Information technology. (OCoLC)fst00973089
 
Information technology -- Management. (OCoLC)fst00973112
 
Tecnología de la información.
 
Tecnología de la información -- Administración.
 
Redes de computadoras -- Arquitectura.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIE SandtonGeneral Books000098104658.403 BET1
VC Cape TownGeneral Books000004667658.403 BET1
VC Cape TownGeneral Books000004668658.403 BET2
VC Cape TownGeneral Books000004253658.403 BET3
VC Durban NorthGeneral Books000023538658.403 BET1
VC Durban NorthGeneral Books000022867658.403 BET2
VC Nelson Mandela BayGeneral Books000041661658.403 BET1
VC PietermaritzburgGeneral Books000093175658.403 BET1
VC SandtonGeneral Books000050968658.403 BET1
VC SandtonGeneral Books000050634658.403 BET2