Defining what's on your plate: the foundation of a test project -- Plotting and presenting your course: the test plan -- Test system architecture, cases, and coverage -- An exciting career in entomology awaits you: a bug tracking database -- Managing test cases: the test tracking spreadsheet -- Tips and tools for crunch time: managing the dynamic -- Stocking and managing a test lab -- Staffing and managing a test team -- The triumph of politics: organizational challenges for test managers -- Involving other players: distributed testing, outscourcing and related topics -- Economics of testing: fiscal context -- Testing implications of project and process: situational context.