Front office : procedures, social skills, yield and management
by
 
Abbott, Peter.

Title
: 
Front office : procedures, social skills, yield and management

Author
: 
Abbott, Peter.

ISBN
: 
9780750642309

Personal Author
: 
Abbott, Peter.

Edition
: 
2nd ed.

Publication Information
: 
Oxford ; Boston : Butterworth-Heinemann, 1999.

Physical Description
: 
211 pages : illustrations ; 25 cm

General Note
: 
Includes index.

Abstract
: 
A modern approach to front office operations and management using realistic scenarios set in the hotel environment.

Subject Term
: 
Hotel front desk personnel.
 
Hotel management.

Added Author
: 
Lewry, Sue.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
VC Durban NorthGeneral Books000021010647.940 ABB1
VC Durban NorthGeneral Books000023391647.940 ABB2
VC Nelson Mandela BayGeneral Books000040702647.940 ABB2
VC Nelson Mandela BayGeneral Books000041794647.940 ABB3
VC Nelson Mandela BayGeneral Books000040731647.940 ABB4
VC PretoriaGeneral Books000060944647.940 ABR1
VC PretoriaGeneral Books000064105647.940 ABR2
VC SandtonGeneral Books000051019647.940 ABB1
VC SandtonGeneral Books000053648647.940 ABB2
VC SandtonGeneral Books000050687647.940 ABB3