Part I. Networking fundamentals -- 1. An introduction to networks -- 2. Networks in the workplace -- 3. Network topologies and types -- 4. The OSI model -- 5. Major protocol suites -- Part II. Network hardware and software -- 6. Installing cards and cables -- 7. Network connectivity devices -- 8. Network operating systems -- 9. Configuring network hardware -- 10. Controlling network applications -- 11. Thin client networking -- 12. Extending terminal services -- Part III. Network design, maintenance, and troubleshooting -- 13. The principles of network design -- 14. Home networking technologies -- 15. Network troubleshooting -- 16. Diagnosing real-world problems -- 17. Disaster recovery -- Part IV. Intranets and interconnecting networks -- 18. Managing network connections -- 19. Intranet and Internet services -- 20. Website connectivity -- Part V. Network security -- 21. Security with certificates -- 22. Firewalls and your network -- 23. Securing your NetWare 6 network -- 24. Remote connectivity -- Appendices: -- A. Beyond network administration -- B. Glossary of networking terms -- C. Information on the Internet -- D. Certification programs -- E. ASCII character set -- F. EBCDIC character set.