The pay model -- Strategic perspectives -- Defining internal alignment -- Job analysis -- Evaluating work : job evaluation -- Person-based structures -- Defining competitiveness -- Designing pay levels, mix, and pay structures -- Pay for performance : the evidence -- Pay-for-performance plans -- Performance appraisals -- The benefits determination process -- Benefit options -- Compensation of special groups -- Union role in wage and salary administration -- International pay systems -- Government and legal issues in compensation -- Budgets and administration.