12 ladders to world class performance : how your organization can compete with the best in the world
by
Drennan, David.
Title
:
12 ladders to world class performance : how your organization can compete with the best in the world
Author
:
Drennan, David.
ISBN
:
9780749430009
Personal Author
:
Drennan, David.
Publication Information
:
London : Kogan Page, 1999.
Physical Description
:
281 pages : illustrations ; 24 cm
General Note
:
Includes index.
Contents
:
Aligning management objectives -- Customer focus -- Organizing the workplace -- Visible measurement systems -- Managing for quality -- Eliminating waste -- Best operating practices and continuous improvement -- Teamwork -- Staff empowerment and involvement -- Rewards and recognition -- Purposeful communication -- Continuous learning.
Subject Term
:
Success in business.
Organizational effectiveness.
Management.
Added Author
:
Pennington, Steuart.
Added Title
:
Twelve ladders to world class performance.
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168015675560 | 658 D772T 1999 | 1 |
| VC Cape Town | General Books | 000002271 | 658.401 DRE | 1 |