The one minute apology : a powerful way to make things better
by
 
Blanchard, Kenneth H.

Title
: 
The one minute apology : a powerful way to make things better

Author
: 
Blanchard, Kenneth H.

ISBN
: 
9780007160068
 
9780007159239

Personal Author
: 
Blanchard, Kenneth H.

Publication Information
: 
London : HarperCollinsEntertainment, 2004.

Physical Description
: 
128 pages ; 20 cm

General Note
: 
Originally published: London: HarperCollinsEntertainment, 2003.

Subject Term
: 
Apologizing.
 
Communication in management.

Added Author
: 
McBride, Margret.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
VC Durban NorthGeneral Books000021321658.3145 BLA1
VC Nelson Mandela BayGeneral Books000040392658.3145 BLA1
VC PietermaritzburgGeneral Books000091422658.3145 BLA1
VC SandtonGeneral Books000054883658.312 BLA1