Disaster management : a guide to issues management and crisis comunication
by
Skinner, Chris, 1940-2016.
Title
:
Disaster management : a guide to issues management and crisis comunication
Author
:
Skinner, Chris, 1940-2016.
ISBN
:
9780195783131
Personal Author
:
Skinner, Chris, 1940-2016.
Publication Information
:
Oxford ; Cape Town : Oxford University Press, 2002.
Physical Description
:
viii, 184 pages : illustrations ; 24 cm
Contents
:
1. Disaster management in national and global contexts -- 2. Disasters, issues, and crisis management -- the similarities and differences -- 3. Identifying potential crisis situations -- 4. Crisis management preparedness -- 5. Preparing the plan -- 6. Training and testing -- 7. Crisis operations guidelines -- 8. Disaster management plan -- 9. Media relations -- 10. Follow-up communication and performance checklist -- 11. Checklists -- 12. Stress management -- 13. Summary and recommendations -- 14. Selected case studies.
Abstract
:
"This practical step by step guide includes case studies based on recent disasters; crisis operation guidelines and checklists; practical guidelines for implementing a crisis management plan; and practical guidelines for media relations." "Students and professionals in the fields of human resource management, personnel management, public relations, and communications will find this a priceless aid for suriviving crisis situations in the work environment."--Jacket.
Subject Term
:
Emergency management.
Crisis management.
Disaster relief -- Handbooks, manuals, etc.
Administración de emergencias.
Manejo de crisis.
Auxilio en los desastres -- Manuales.
Auxilio en los desastres -- Planificación.
Added Author
:
Mersham, G. M. (Gary Malcolm), 1949-
Electronic Access
:
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| Cataloguing | Unknown | 20512-3002 | NO CONFIGURATION | 2 |
| VC Sandton | General Books | 000054678 | 363.34SKI | 1 |