The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner
by
 
Klaus, Peggy.

Title
The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner

Author
Klaus, Peggy.

ISBN
9780061284144

Personal Author
Klaus, Peggy.

Edition
1st ed.

Publication Information
New York, NY : HarperCollins, ©2007.

Physical Description
xi, 190 pages ; 21 cm

General Note
Includes index.

Contents
Control yourself -- Getting the job done -- When you open your mouth ... and then some -- Handling your critics -- What, me political? -- Branding and bragging -- Hot buttons: gender, generation, and culture -- Leading the troops -- Don't skip your soft skills.

Abstract
"Fortune 500 coach Peggy Klaus encounters individuals every day who excel at their jobs but aren't getting where they want to go. It's rarely a shortfall in technical expertise that limits their careers, but rather a shortcoming in their social, communication, and self-management behaviors. In 'The Hard Truth About Soft Skills' Klaus delivers practical tools and techniques for mastering soft skills across the career spectrum."-- Provided by publisher.

Subject Term
Communication in management.
 
Business communication.
 
Interpersonal relations.
 
Psychology, Industrial.

Added Author
Rohman, Jane M.
 
Hamaker, Molly.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
VC Cape TownGeneral Books000121234650.1 KLA1