The relationship between service qualities and customer loyalty on aa e-commerce website amongst emerging adults : the case of Takealot.com
by
 
Landsberg, Calvin.

Title
: 
The relationship between service qualities and customer loyalty on aa e-commerce website amongst emerging adults : the case of Takealot.com

Author
: 
Landsberg, Calvin.

Personal Author
: 
Landsberg, Calvin.

Publication Information
: 
2016

Physical Description
: 
[vii], 55 pages

General Note
: 
Dissertation (Honours)--Independent Institute of Education, Sandton, 2016.

Subject Term
: 
Customer satisfaction -- Research -- South Africa
 
Customer trust -- Research -- South Africa

Added Corporate Author
: 
Independent Institute of Education. Vega School.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
VEGA Cape TownTheses/Dissertations000036118THE LAN1