The nature of human resource management -- Strategic human resource management -- Planning: jobs and people -- The international dimension -- Strategic aspects of resourcing -- Contracts, contractors and consultants -- Recruitment -- Selection methods and decisions -- Staff retention -- Ending the contract -- Strategic aspects of performance -- Organisational performance: knowledge and learning -- Employee performance management -- Leadership and change -- Managing absence and attendance -- Strategic aspects of development -- Context, competence and competencies -- Learning and development -- Career development -- Strategic aspects of employee relations -- Employee involvement -- Health, safety and welfare -- Equality: the legal framework -- Equal opportunities and diversity -- Grievance and discipline -- Strategic aspects of reward -- Salaries -- Incentives -- Pensions and benefits -- Ethics and corporate social responsibility -- Work-life balance -- The changing HR function -- Information technology and human capital measurement -- The future of work.