Section A. 1. Cultivating a culture of learning and teaching -- 2. The organisational climate and culture of schools -- 3. Organisational conflict -- 4. Organisational change -- 5. Coping with organisational stress -- Section B. Management skills of professional educators -- 6. Education management in schools -- 7. Visualising and planning skills -- 8. Problem-solving and decision-making skills -- 9. Organising, delegating, coordinating and controlling school activities -- Section C. Management skills for guiding the actions of people in a school -- 10. Leadership and motivational skills -- 11. Communication skills -- 12. Skills for negotiating -- 13. Establishing harmonious relations in a school -- Section D. Current school management issues -- 14. Ensuring an effective staff -- 15. Getting administrative matters right -- 16. Efficient financial management -- 17. Managing the instructional programme -- 18. Successfully involving the community -- 19. Employment and gender equity in education.