Part I. The environment for human resources. The foundation and challenges of human resource management -- Human resources and technology -- Managing diversity and regulatory challenges -- Part II. Finding and placing qualified employees. -- Strategic HR planning and research -- Job design and job analysis -- Recruitment and selection -- Employee onboarding, motivation and retention -- Internal staffing and career management issues -- Part III. Assessing and developing qualified employees. Performance management and appraisal -- Training and development -- Part IV. Retaining employees. Managing compensation and benefits -- Health and safety -- Part V. Labour relations. The trade union–management relationship, employee discipline and dismissal -- Part VI. Emerging HR practices. Competency-based HR management -- Human resource management in virtual organisations -- Human resource management and leadership -- International human resource management.