This study guide for server administrators preparing to take the Microsoft Certified Technology Specialist (MCTS) exam 70-662 provides instruction and reference material on subjects covered by this business intelligence specialization certification test. Topics discussed include installing Exchange Server 2010, mailboxes, distribution groups, configuring client access, logging and reports, transport servers and Exchange in high-availability environments. Each chapter includes screen shots and code examples, and a companion CD-ROM includes additional material and sample data sets as well as practice tests for each section. Access to four networked Exchange servers is required to use the provided practice materials and advice on creating virtual servers is included.