Pt. I. Data collection and methodology standards -- Ch. 1. Understanding the need for accounting and performance management -- Ch. 2. Data collection methodology -- Ch. 3. Accounting and performance standards and definitions -- Pt. II. Implementations on the Cisco devices -- Ch. 4. SNMP and MIBs -- Ch. 5. RMON -- Ch. 6. IP accounting -- Ch. 7. NetFlow -- Ch. 8. BGP policy accounting -- Ch. 9. AAA accounting -- Ch. 10. NBAR -- Ch. 11. IP SLA -- Ch. 12. Summary of data collection methodology -- Pt. III. Assigning technologies to solutions -- Ch. 13. Monitoring scenarios -- Ch. 14. Capacity planning scenarios -- Ch. 15. Voice scenarios -- Ch. 16. Security scenarios -- Ch. 17. Billing scenarios.