Chapter 1 Introduction to Marketing Research -- Chapter 2 The Marketing Research Industry -- Chapter 3 The Marketing Research Process and Defining the Problem and Research Objectives -- Chapter 4 Research Design -- Chapter 5 Secondary Data and Packaged Information -- Chapter 6 Qualitative Research Techniques -- Chapter 7 Evaluating Survey Data Collection Methods -- Chapter 8 Understanding Measurement, Developing Questions, and Designing the Questionnaire -- Chapter 9 Selecting the Sample -- Chapter 10 Determining the Size of a Sample -- Chapter 11 Dealing with Field Work and Data Quality Issues -- Chapter 12 Using Descriptive Analysis, Performing Population Estimates, and Testing Hypotheses -- Chapter 13 Implementing Basic Differences Tests -- Chapter 14 Making Use of Associations Tests -- Chapter 15 Understanding Regression Analysis Basics -- Chapter 16 The Research Report.