Ch. 1. The Labour Relationship - A Conceptual Analysis -- Ch. 2. Industrial Relations Systems -- Ch. 3. Comparative Industrial Relations Systems -- Ch. 4. The South African Industrial Relations System in Societal and Historical Context -- Ch. 5. The Legislative Framework Governing the Employment Relationship -- Ch. 6. Trade Unions and Employer Organisations - Theoretical Basis -- Ch. 7. South African Trade Unions and Employers' Organisations - The Tripartite Relationship -- Ch. 8. Collective Bargaining -- Ch. 9. Collective Bargaining in South Africa -- Ch. 10. Labour Relations at the Workplace -- Ch. 11. Basic Principles of Labour Economics -- Ch. 12. The South African Labour Market -- Ch. 13. Negotiation -- Ch. 14. Dispute Settlement -- Ch. 15. Industrial Democracy and Workers' Participation -- Ch. 16. Organisational Change and Organisational Development -- Ch. 17. Industrial Relations in the Future.