Moments of truth
by
 
Carlzon, Jan.

Title
: 
Moments of truth

Author
: 
Carlzon, Jan.

ISBN
: 
9780060915803

Personal Author
: 
Carlzon, Jan.

Publication Information
: 
New York : HarperCollins, 1989.

Physical Description
: 
xiii, 135 p. ; 21 cm.

General Note
: 
"HarperPerennial"
 
Originally published: Ballinger, 1987.
 
Cover subtitle: New strategies for today's customer-driven economy.
 
On cover: Foreword by Tom Peters.

Corporate Subject
: 
Scandinavian Airlines System -- Management.

Subject Term
: 
Aeronautics, Commercial -- Sweden -- Management.
 
Airlines -- Sweden -- Management.
 
Management.
 
Corporate turnarounds -- Management.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168015671841387.7065485 C286M 19891
IIEMSAGeneral Books33168015671833387.7065485 C286M 19892
IIEMSAGeneral Books33168015671882387.7065485 C286M 19893