Communicating in business and professional settings
by
Hanna, Michael S., 1939-
Title
:
Communicating in business and professional settings
Author
:
Hanna, Michael S., 1939-
ISBN
:
9780070260221
Personal Author
:
Hanna, Michael S., 1939-
Edition
:
4th ed.
Publication Information
:
New York : McGraw Hill, c1998.
Physical Description
:
xxv, 468 p. : ill. ; 23 cm.
Contents
:
Pt. I. Preliminary Considerations: Communication and Organizations. Ch. 1. A Communication Perspective. Ch. 2. The Organization - Theoretical Perspectives. Ch. 3. Leadership and Communication in Organizations. Ch. 4. Diversity in the Workplace -- Pt. II. Basic Considerations: Foundations for Communication in Organizations. Ch. 5. Perception and Listening. Ch. 6. Language and Nonverbal Communication. Ch. 7. Technology in the Workplace -- Pt. III. Organizational Contexts: Interpersonal. Ch. 8. Interpersonal Communication. Ch. 9. Conflict Management. Ch. 10. Interviewing and Interviews: On the Job. Ch. 11. The Selection Interview: Hiring and Being Hired for the Job -- Pt. IV. Organizational Contexts: The Group Context. Ch. 12. Small Group Communication Processes. Ch. 13. Communicating with a Group or Staff -- Pt. V. Organizational Contexts: The One-to-Many Context. Ch. 14. Thinking about the Ideas and Arguments. Ch. 15. Organizing the Presentation.
Ch. 16. Delivering the Presentation -- App. Writing in Business and Professional Settings.
Abstract
:
Communicating in Business and Professional Settings, Fourth Edition teaches both the theory and skills necessary for understanding and practicing effective communication. Building on strengths of previous editions, the fourth edition teaches by example with a clear, straightforward writing style.
Subject Term
:
Communication in management.
Communication in organizations.
Added Author
:
Wilson, Gerald L., 1943-
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168017620119 | 658.45 H243C 1998 | 1 |
| IIEMSA | General Books | 33168017620168 | 658.45 H243C 1998 | 2 |
| IIEMSA | General Books | 33168017620127 | 658.45 H243C 1998 | 3 |