Management ideas --in brief
by
Kermally, Sultan.
Title
:
Management ideas --in brief
Author
:
Kermally, Sultan.
ISBN
:
9780750634502
Personal Author
:
Kermally, Sultan.
Publication Information
:
Oxford : Butterworth-Heinemann, 1997.
Physical Description
:
238 p. ; 24 cm.
Series
:
--In brief
Series Title
:
--In brief
General Note
:
At head of cover: The Institute of Management Foundation.
Contents
:
Prologue: Memo from the chief executive officers to all employees -- 1. Snapshots of the competitive environment -- 2. Total quality management -- 3. Benchmarking -- 4. Delivering service excellence -- 5. Business process re-engineering -- 6. Performance measurement -- 7. Empowerment -- 8. The horizontal organization -- 9. The learning organization -- 10. Teaming for business success -- 11. The knowledge era: computers and communications systems -- Epilogue: Memo from all employees to the chief executive officers.
Subject Term
:
Management.
Organizational Innovation.
Added Corporate Author
:
Institute of Management.
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168015710565 | 658 K39M 1997 | 1 |