Introduction to the instructional design process -- Identifying the need for instruction -- Learner and contextual analysis -- Task analysis -- Instructional objectives -- Designing the instruction : sequencing -- Designing the instruction : strategies -- Designing the instructional message -- Developing instructional materials -- Design considerations for technology-based instruction -- The many faces of evaluation -- Developing evaluation instruments -- Using evaluation to enhance programs : conducting formative and summative evaluations -- Learning theory and instructional theory -- Planning for instructional implementation -- Instructional design project management -- Appendix A. Sample instructional design documentation -- Appendix B.A sample instructional unit -- Glossary.